Our clinical expertise and outcomes
The important partnership between referring physician and treating therapist
At Saco Bay Orthopaedic & Sports Physical Therapy, we are devoted to improving function and quality of life for our patients. We are confident in the quality of the care we provide, and our patients validate this on a regular basis through our net promoter scores, online reviews and many positive and inspiring success stories. We measure our patients’ satisfaction with the care we provide, as well as their therapists’ knowledge, professionalism and courtesy, among many other key factors. In addition, we receive similar feedback from our patients regarding our front desk staff as we believe they play an integral role in the patient experience, too.
As a trained physician, in an era of providing value-based care, you may have keen interest in highlights from our recent patient satisfaction survey:
Patient survey underscores value-based care
respondents called therapists caring, compassionate and encouraging
rated their therapist as experienced, knowledgeable and skilled
said their therapist had a genuine interest in them as a person
We also measure patient-reported functional outcomes and have a team dedicated to providing high quality clinical care. Our clinical services, education and outcomes teams partner to provide our clinicians with the latest information and training on rehabilitation interventions, evidence-informed practice and research-based techniques.
Our clinical outcomes team provides pertinent clinical data to our therapists. That data helps our therapists assess a patient’s specific needs based on a condition and diagnosis. Our therapists use that information and a patient’s goals to develop a care plan for that patient, helping him/her heal and get back to life safely and efficiently.
Throughout the patient’s care plan, we partner with you to share appropriate, pertinent outcomes as referenced above. This keeps you informed of the patient’s progress and outcomes, and allows you to adjust a treatment plan based on performance and feedback.
Throughout the patient’s care plan, we can partner with you to share appropriate and pertinent outcomes as referenced above. This means that you’re consistently aware of your patient’s progress, can track outcomes and determine if a treatment plan requires adjustments based on performance and feedback.
Highlights of our current data and metrics:
- More than 13 million patient-reported outcomes survey
- Patients’ feedback during care to measure how they’re improving, and ensure each patient is receiving an exceptional clinical experience
- 98% of our patients reported their treating therapist was not only caring, compassionate and encouraging, but experienced, knowledgeable and skilled
For more information or to secure a report regarding your patient’s outcomes, please email us at [email protected]. Share your location and specify the information you’re interested in receiving and an appropriate team member will contact you.
Why partner with us?
We have the same overall goals: obtaining outcomes and delivering exceptional patient experiences. In addition, we have sophisticated platforms to effectively share data with you.
Experience our compassionate approach and team with us to help your patients heal and get back to work, athletics and daily life.